Request Supporting Documents from Candidates
Supporting documents can now be requested directly from a candidate’s profile under the Files Tab. Another time-saving feature available to you.
1. From the candidates profile, Click the Files Tab
- Click on the Request Supporting Documents button and then, from the pop-up, check the boxes on the documents needed
- Scroll to the end of the pop-up and click the Request button
2. A screen will appear with your set Email Client (Gmail, Outlook, Thunderbird etc.)
- This will have the candidate email address auto populated
- This will have the Subject as well as the Email Body also auto populating
NB: Please take note of the clickable link, password and the date & time link will expire on.
Hint: Please be mindful not to copy the space before and after the provided password.
- Click the Send button to send the email to the candidate
- This is what the email will look like:
3. Once the email is received, the Candidate will click on the link and use the provided password
- A pop-up will appear with the list of upload fields that need to be attached
- Click on the Send button once all fields are attached
4. Then, you will see the Candidates attached documents under their profile on your Placement Partner system under the Files tab
